Uncomfortable's Advice from /r/ArtFundamentals

Question about how credits work?

https://www.reddit.com/r/ArtFundamentals/comments/vgp17q/question_about_how_credits_work/

2022-06-20 16:09

Realistic_Battle_501

I've finished lesson 3 and wanted to submit for offical critc yet it says I have no credits is there something I need to do to get them or do they automatically get added to my account I'm new to patreon so I'm not really sure how it works

Uncomfortable

2022-06-20 20:24

So this is probably something you'd ask either through:

  • Patreon's messaging system

  • Our support email (support@drawabox.com), ideally from the email associated with your account

as both of these would provide me with a way to pull up your account easily.

That said, there are two main things to keep in mind:

  • You get access to your credits by connecting your Patreon to your Drawabox account in the account settings page - this is mentioned at the end of the sign-up process, and is also explained in a welcome message I send to all new patrons.

  • As explained in Lesson 0, the official critique track requires you to start at Lesson 1, and does not permit you to move onto the next step until you have received your critique from me or one of my TAs, along with a completion status on that given submission.

You mentioned that you're at Lesson 3, but that you haven't submitted for official critique, which suggests that you went on ahead, or that you signed up later on. Students in that situation would be required to start over (although rather than having to redo the entire 250 box challenge, they would be asked to submit their completed box challenge plus 50 boxes done after getting their Lesson 1 work marked as complete. There is no option on the official critique track to submit later work without having had the prerequisites marked as complete, and the system itself would not allow you to do so.

I strongly urge you to go back through Lesson 0, especially this video which explains how the course should be used, and how the official critique system works.

Realistic_Battle_501

2022-06-20 23:45

Thanks for answering

I've checked the account settings page and it is under the connected accounts part

I also should have mentioned I did start at lesson1 onward with the offical critic and have done all of them up to 3 I've checked and was charged the 2nd of June so I should have 1 credit so either I didn't sign my patreon account up right or there's a bug in the system I'll check my account setting again and if it was done right I'll ask the email support team

Again thank you for answering